Privacy policy
At EmberThrone™, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and share information when you visit our website, place an order or contact us.
Information We Collect
We may collect:
- Your name
- Email address
- Phone number
- Shipping and billing address
- Order and transaction information
- IP address, device and browser information
- Website activity and cookie information
- Communications sent to customer support
Payment information is processed securely by third-party payment providers. EmberThrone™ does not directly store complete card details.
How We Use Your Information
We may use personal information to:
- Process and fulfil orders
- Provide customer support
- Send order and shipping updates
- Detect fraudulent or unauthorized activity
- Improve our products, services and website
- Deliver marketing communications when consent has been provided
- Comply with applicable legal obligations
Cookies
Our website uses cookies and similar technologies to operate essential website features, remember preferences, analyze traffic and improve the shopping experience.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
Third-Party Services
We may share necessary information with trusted service providers, including:
- Shopify
- Payment processors
- Shipping carriers
- Analytics providers
- Marketing and communication platforms
These providers receive only the information reasonably necessary to perform their services and may process information under their own privacy policies.
Data Retention and Security
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy and comply with legal obligations.
We use reasonable administrative and technical safeguards designed to protect personal information. However, no online transmission or storage method can be guaranteed completely secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw marketing consent
- Request a copy of your information
- Object to or restrict certain processing activities
To submit a privacy request, contact us at wutsaom110@outlook.com.
Contact Information
For privacy-related questions or requests:
Email: wutsaom110@outlook.com